Contact Us

Privacy Policy

Effective Date: 17th May 2025

1. Introduction

This Privacy Notice (“Notice”) is issued pursuant to the Personal Data Protection Act 2010 (“PDPA”). Ceres Nutrition Sdn. Bhd. (“Ceres Nutrition”, “we”, “our”, or “us”) is committed to ensuring that your personal data is protected and processed in accordance with the PDPA.
This Notice applies to personal data collected through both offline and online channels, including but not limited to:
  • Physical forms and in-person registrations;
  • Employment applications and onboarding;
  • Email or telephone communications;
  • Our corporate website and contact form;
  • Cookies and analytical tools used on our website.

2. Collection of Personal Data

We collect personal data when you:
  • Submit information to us in person, by email, or by phone;
  • Fill in forms on our website or at any location where we conduct our activities;
  • Interact with our staff, systems, or service providers;
  • Apply for employment or engage with us as a supplier, customer, or stakeholder.

3. Description of Personal Data

Personal data we may collect includes, but is not limited to:
  • Full name;
  • Identity card or passport number;
  • Contact number, residential and email address;
  • Employment and academic background (for job applicants and staff);
  • Emergency contacts (for employees);
  • IP address, device/browser details (from online visits);
  • Other data necessary in relation to your dealings with Ceres Nutrition.
We do not collect sensitive personal data unless required for specific legal or operational purposes and with your explicit consent.

4. Purposes of Collection and Processing

Your personal data may be processed for the following purposes:
  • Responding to your inquiries or requests;
  • Managing customer or employee relationships;
  • Processing service or business-related transactions;
  • Facilitating recruitment and employment;
  • Internal record keeping and compliance;
  • Meeting legal or regulatory obligations;
  • Improving our services and communications.

5. Sources of Personal Data

We obtain personal data directly from:
  • You (via forms, email, in-person contact);
  • Our website and cookies;
  • Employment or service application processes;
  • Public sources or third parties (where lawfully permitted).

6. Disclosure of Personal Data

We may disclose your personal data, when necessary, to:
  • Authorised third-party service providers;
  • IT and system support vendors;
  • Auditors, legal and professional advisors;
  • Government bodies and regulatory authorities;
  • Logistics or communication service partners.
All disclosures are made with reasonable safeguards to protect your confidentiality.

7. Security Measures

We implement physical, administrative, and technical measures to protect your personal data, including:
  • Restricted access to data;
  • Staff confidentiality obligations;
  • Secure storage and transmission systems;
  • Regular data backup and monitoring protocols.

8. Use of Cookies (Online Only)

Our website may use cookies to enhance your browsing experience and collect anonymous traffic data. You may adjust your browser settings to manage cookie preferences.

9. Transfer of Personal Data

Where necessary, your personal data may be transferred outside Malaysia. We will ensure that the receiving party provides an equivalent level of data protection in accordance with the PDPA.

10. Marketing and Promotional Activities

We will only use your data for marketing communications (e.g. newsletters, promotions) with your explicit consent. You may withdraw your consent at any time by contacting us or following the unsubscribe instructions.

11. Your Responsibilities

You are responsible for ensuring that the personal data you provide is accurate, complete, and up to date. Failure to do so may impact our ability to provide you with services or comply with obligations.

12. Your Rights

You have the right to:
  • Access and correct your personal data;
  • Withdraw consent (where applicable);
  • Object to direct marketing;
  • File a complaint with the Personal Data Protection Department.

13. Changes to This Notice

We may revise this Notice from time to time. The latest version will be made available on our website or upon request.

14. Contact Us

For questions or to exercise your data rights, please contact:

Ceres Nutrition Sdn. Bhd.
No.3 & 6, Jalan KPB 16,
Balakong Industrial Park,
43300 Seri Kembangan, Malaysia
Email: [email protected]

Need expert advice or
product recommendations?

We’re here to help!

Company

Company

Policies

Policies

Contact Us

Contact Us

Headquarters

No 3 & 6, Jalan KPB 16.
Balakong Industrial Park,
Seri Kembangan, Selangor
43300, Malaysia

+603 8964 9938

[email protected]

Copyrights © 2025 Ceres Nutrition Sdn. Bhd. 200901005875 (848827-D). All Rights Reserved. Web Design by Jumix.